If you have questions about your Ohio State Life Policy or otherwise require assistance please contact customer service by phone at (800) 752-1387. To report a claim, please contact our Claims Department at (800) 449-5433. Correspondence for customer service or claims may be sent to one of the following Addresses: General Delivery P.O Box 410288 Kansas City, MO 64199 Overnight 300 W. 11th Kansas City, MO 64141